cwa

Every year, American Residential Services sets aside a period of time to celebrate ARS through activities and events in each of the service centers throughout the country. The company calls this celebration We Are ARS Week.

During this time, the letters ARS have a different meaning:

  • Acknowledge Our Employees
  • Refresh Our Surroundings
  • Serve Our Community

Branches around the country are encouraged to participate and submit a President’s Pick Submission Form along with pictures and videos about the unique ways their service center celebrated We Are ARS Week. Executives review the content and select We Are ARS Week Winners based on the meaningfulness and uniqueness of the activities. These branches are then recognized at the national Manager’s Meeting this year.

Columbus Worthington Air (CWA) received 2nd place in the larger branch division. The staff took this year’s ARS Week to the next level. Below are some of the different ways the branch in Columbus, OH acknowledged employees, refreshed their surroundings, and served their community.

Acknowledge Our Employees

  • Celebration for top performers in customer service, outstanding revenue, YOY sales growth, cleanest company vehicle, and more.
  • The team participated in a Murder Mystery Scene for a fun, team-building activity.
  • The management team sent letters to customers’ families including a basket of Cheryl’s cookies, thanking them for their continued support in helping CWA succeed.
  • Day at the park with employees and their families with food, games, and prizes.

Refresh Our Surroundings

  • Major remodeling of CWA facilities.
  • Upgrade of company uniforms, including a color change recommended by senior employees.

Serve Our Community

  • Participation in Night to Shine.
  • CWA donated and installed a new AC unit to a family in need.

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